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Group of Business People

Our Story

Years in Business: 17 years | Years of Experience: Combined 50 years

A sound strategy is the cornerstone of any successful customer relationship management initiative. eStrategy3, LLC is a unique and specialized entity comprised of experienced consultants providing contact center assessment, strategic consulting, project management and contact center outsourcing services to enhance the efficiencies and profitability of each interaction you have with your customers or prospects.

Our partners have managed millions of calling hours on inbound, outbound and interactive calling initiatives for a variety of industries; are experienced in managing and implementing best practices for both in-house and outsourced call centers; take pride in our individual and collective track records for enhancing calling efficiency, decreasing costs and maximizing the ROI; are well known for our meticulous attention to detail.

Mission Statement 

Our mission is to be a client advocate that utilizes professional evaluation, innovative strategies, and integrated solutions for the greatest positive impact on your customer contact initiatives.

Value Proposition

The business consultants at eStrategy3 LLC provide comprehensive contact center consulting, management and outsourcing services to companies nationwide.  Our consultants create working solutions to staffing and client interaction, freeing up internal resources and igniting lucrative growth opportunities. With more than 50 years of first-hand experience in the contact center industry, we take a distinct approach to manage foreign and domestic contact centers that ensure successful relationship management. 

Our founders have millions of hours experience auditing inbound and outbound call center campaigns, monitoring compliance, and nurturing opportunities to strengthen loyalty, satisfaction, and profitability. With our unique perspective and experience, Fortune 500 companies and productive call centers benefit from a sound strategy for successful customer relationship management.