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Aligning your organization with the best partner to meet your needs, potentially at no cost to you. 

With our joint perspective of having managed inbound and outbound call center services from both the client’s perspective and that of an outsource call center, we take a unique approach to managing your outsourced programs. This ensures that in the tug of war among conflicting priorities, your goals are achieved.

eStrategy3 provides contact center outsourcing services as either a consultative service or, if you prefer, through a call center broker agreement at no cost to you. In either case, you are assured of the same level of service, commitment and quality from your eStrategy3 call center consultants.

We will help you select the best partner to meeting your outsourcing needs utilizing our substantial industry knowledge combined with a stringent agency selection process.

To learn more about our outsourcing placement services Contact Us.

Offshore Opportunities

Opportunities to utilize call center resources outside the U.S. are abundant, but which offer the right fit for your needs? Of course the costs savings are attractive, but there are many other considerations that go into making an offshore outsourcing decision. eStrategy3 takes the call center outsourcing process a step further in assisting you to select and manage the best offshore partner.

Multilingual Support

Today’s global economy demands that customer contact strategies accommodate a variety of languages. We will identify and locate qualified call centers with considerable multilingual experience on your behalf, both in the U.S. and offshore.